शिवम ज्वैलर्स logoशिवम ज्वैलर्स

Return & Exchange Policy

19 Oct 2026 को अपडेट

Return & Exchange Policy

  • Unused jewellery can be exchanged within 7 days of delivery with the original bill and tags.
  • Gold and silver are exchanged at 100% of the metal value at the current rate; making charges are not refundable.
  • Custom-made / personalised pieces are not returnable.
  • Artificial jewellery can be exchanged within 7 days if unused and undamaged.
  • For damaged-in-transit items, send photos on WhatsApp within 24 hours of delivery.
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Return & Exchange Policy | Shivam Jewellers